Privacy Policy

Effective Date: August 5, 2026 Harlem Career Lab respects and protects the privacy of the people and families we serve. This Privacy Policy explains how Harlem Career Lab (“Harlem Career Lab,” “we,” “our,” or “us”) collects, uses, protects, and handles information when you visit our website, contact us, register for a program, purchase a service or pass, participate in programming, or otherwise communicate with us. Our Privacy Commitment Harlem Career Lab does not sell, rent, trade, or provide personal information belonging to participants, students, parents, guardians, customers, or people submitting inquiries to: Sponsors Advertisers Affiliate partners or affiliate networks Employers or recruiters Partner businesses Community organizations Other outside businesses We do not provide participant lists, customer lists, email addresses, telephone numbers, résumés, educational information, attendance records, purchase information, or other identifying information to partners for their marketing, sales, recruitment, or independent use. We do not market sponsor promotions, affiliate offers, or partner products directly to children. Limited information may be processed by service providers such as our website host, payment processor, scheduling platform, email provider, or file-storage provider when necessary to operate our services. This operational processing is not the same as providing participant information to sponsors, advertisers, or partners. Information We Collect Depending on how you interact with Harlem Career Lab, we may collect information that you or a parent or legal guardian chooses to provide, including: Name, email address, telephone number, and mailing address Business, employer, or organization information Information submitted through contact or partnership forms The classes, panels, tutoring, career services, or partnership opportunities that interest you Registration, scheduling, attendance, and participation information Résumés, career information, or other documents voluntarily provided Information provided by a parent or legal guardian concerning a student Purchase details, items purchased, amounts paid, and transaction status Questions, messages, feedback, and other communications Our website and technology providers may automatically collect limited technical information, such as IP address, browser type, device type, pages visited, referral source, approximate location, and cookie or analytics information. How We Use Information Harlem Career Lab uses personal information only for legitimate operational purposes, including: Responding to questions and inquiries Processing registrations, purchases, and reservations Providing classes, panels, tutoring, career services, and other requested programs Recommending appropriate services, pricing, scheduling, or next steps Managing partnership and sponsorship inquiries Sending confirmations, reminders, scheduling changes, and service updates Providing customer service Maintaining necessary financial, attendance, transaction, and business records Measuring overall program participation and website performance Improving our programming, services, communications, and website Protecting against fraud, misuse, security threats, and unlawful activity Meeting applicable legal, accounting, regulatory, and operational requirements Harlem Career Lab may send promotional communications about its own programs to adults who have requested or agreed to receive them. Recipients may unsubscribe at any time. Harlem Career Lab does not use personal information belonging to children or students to market sponsor, affiliate, or partner products. Payments and Square Payments and certain scheduling functions are processed through Square. When you make a payment or use a Square checkout or scheduling page, Square may collect payment-card information, billing information, contact information, and transaction details under its own privacy practices. Harlem Career Lab does not receive or store your complete payment-card number. We may receive the information necessary to confirm and manage your purchase, including your name, contact information, amount paid, item purchased, and transaction status. You may review the Square Privacy Notice for information about Square’s privacy practices. Operational Service Providers Harlem Career Lab may use third-party providers for: Website hosting Website forms Payment processing Scheduling Email and communications File storage Website analytics Security and other business operations These providers may process limited information when necessary to provide their services, operate their systems, prevent fraud, maintain security, or comply with law. Harlem Career Lab does not authorize these providers to give participant information to sponsors, advertisers, employers, affiliate partners, or other businesses for their independent marketing. Partners, Sponsors, and Affiliate Offers Harlem Career Lab may feature approved affiliate links, QR codes, promotional codes, partner resources, and sponsor offers. When a person voluntarily clicks a partner link, scans a QR code, uses a promotional code, makes a purchase from a partner, or contacts a partner directly, that outside organization may collect information directly from that person under its own privacy policy. Harlem Career Lab does not send that person’s contact information or other personal details to the partner. Harlem Career Lab may receive non-identifying attribution information showing that a click, registration, redemption, or purchase was connected to one of our links, codes, or offers. Reports provided to partners are limited to combined or non-identifying information, such as: Total program or event attendance Total QR-code scans Total affiliate-link clicks Total registrations or offer redemptions Total attributable purchases or revenue Total products, licenses, or resources distributed Combined feedback that does not identify an individual Harlem Career Lab does not provide partners with participant lists, student information, parent or guardian information, résumés, email addresses, telephone numbers, or other identifying information. If a participant chooses to provide information directly to an outside partner, that information is governed by the partner’s privacy practices. Cookies and Analytics Our website and service providers may use cookies or similar technologies to operate the website, understand overall website activity, remember preferences, measure engagement, prevent fraud, and attribute affiliate or promotional activity. Visitors may control cookies through their browser settings. Disabling cookies may affect certain website, scheduling, or checkout functions. Harlem Career Lab does not use information about children to deliver targeted advertising or partner marketing. Children’s Privacy Harlem Career Lab provides tutoring and educational services for children and teenagers, but the Harlem Career Lab website and its forms are intended for adults, including parents and legal guardians. Information about tutoring and youth educational services is marketed and communicated to parents, legal guardians, and other responsible adults—not directly to children. A parent or legal guardian must submit website inquiries, registrations, purchases, and student information for participants under 18. Children under 13 should not submit personal information directly through this website. Information concerning a student is used only to: Respond to the parent or legal guardian Evaluate and provide requested educational services Communicate scheduling and program information Maintain necessary operational records Protect the student’s safety Meet applicable legal requirements Harlem Career Lab does not sell, rent, disclose, or provide a student’s personal information, educational information, attendance information, service records, or contact details to sponsors, advertisers, affiliates, employers, or partners for marketing. If we learn that a child under 13 submitted personal information directly through the website without appropriate parental involvement, we will take reasonable steps to delete it. A parent or legal guardian may contact us to request review, correction, or deletion of information concerning a child. Limited Circumstances in Which Information May Be Disclosed Harlem Career Lab may disclose information only when reasonably necessary: To a service provider helping us operate the website or deliver a requested service To process a payment, registration, reservation, or requested service When required by law, court order, subpoena, or valid government request To address fraud, unlawful activity, safety concerns, or security threats To protect the legal rights, safety, property, or security of Harlem Career Lab, our participants, or others These limited circumstances do not permit sponsors, advertisers, affiliates, employers, or partner businesses to use participant information for their own marketing. Data Retention Harlem Career Lab retains information only for as long as reasonably necessary to: Provide requested services Maintain required financial and transaction records Manage registrations and participation Resolve disputes Enforce agreements Protect safety and security Comply with legal obligations Information that is no longer reasonably needed will be deleted, anonymized, or securely disposed of when practical. Data Security Harlem Career Lab uses reasonable administrative, technical, and physical measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, email system, payment platform, or electronic-storage method can be guaranteed to be completely secure. Your Privacy Choices You or a parent or legal guardian may contact Harlem Career Lab to: Ask about personal information previously submitted Request a correction or update Request deletion, subject to applicable legal and operational recordkeeping requirements Withdraw permission for optional Harlem Career Lab marketing communications Ask questions about how information is collected or used We may need to verify the requester’s identity or authority before completing certain requests. External Websites Our website may link to Square, Google Drive, employers, partner businesses, affiliate merchants, and other independent websites. Harlem Career Lab is not responsible for the privacy practices, security, availability, or content of independently operated websites. Information that a person voluntarily provides directly to another website is governed by that organization’s privacy policy. Changes to This Policy Harlem Career Lab may update this Privacy Policy as our programs, website, technology providers, or legal obligations change. The revised policy will be posted on this page with an updated effective date. Contact Harlem Career Lab Questions and privacy requests may be directed to: Harlem Career Lab 407 West 145th Street New York, NY 10031 harlemcareerlab@harlemcareerlab.com 646-984-3071